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Cookie Policy (UK)

This Cookie Policy was last updated on 20 December 2020 and applies to citizens and legal permanent residents of the United Kingdom.

1. Introduction

Our website, https://www.professionalfloors.co.uk (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of programme code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Cookies

5.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

5.2 Statistics cookies

We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.

5.3 Marketing/Tracking cookies

Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

5.4 Social media buttons

On our website we have included buttons for Facebook, Twitter and Instagram to promote webpages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Facebook, Twitter and Instagram. These buttons work using pieces of code coming from Facebook, Twitter and Instagram themselves. This code places cookies. These social media buttons also can store and process certain information, so a personalized advertisement can be shown to you.

Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymized as much as possible. Facebook, Twitter and Instagram are located in the United States.

6. Placed cookies

WordPress

Purpose pending investigation

Usage

We use WordPress for website development.

Sharing data

This data is not shared with third parties.

Purpose pending investigation

Name
wordpress_logged_in_*
Expiration
Function

Facebook

Marketing/Tracking, Functional

Usage

We use Facebook for display of recent social posts and/or social share buttons.

Sharing data

For more information, please read the Facebook Privacy Statement.

Marketing/Tracking

Name
_fbp
Expiration
3 months
Function
Store and track visits across websites
Name
actppresence
Expiration
1 year
Function
Manage ad display frequency
Name
_fbc
Expiration
2 years
Function
Store last visit
Name
fbm*
Expiration
1 year
Function
Store account details
Name
xs
Expiration
3 months
Function
Store a unique session ID
Name
fr
Expiration
3 months
Function
Enable ad delivery or retargeting
Name
datr
Expiration
2 years
Function
Provide fraud prevention
Name
sb
Expiration
2 years
Function
Store browser details
Name
*_fbm_
Expiration
1 year
Function
Store account details

Functional

Name
wd
Expiration
1 week
Function
Determine screen resolution
Name
act
Expiration
90 days
Function
Keep users logged in
Name
c_user
Expiration
90 days
Function
Store a unique user ID
Name
csm
Expiration
90 days
Function
Provide fraud prevention
Name
presence
Expiration
session
Function
Store and track if the browser tab is active

Google Fonts

Marketing/Tracking

Usage

We use Google Fonts for display of webfonts.

Sharing data

For more information, please read the Google Fonts Privacy Statement.

Marketing/Tracking

Name
Google Fonts API
Expiration
none
Function
Request user IP address

Twitter

Functional, Marketing/Tracking

Usage

We use Twitter for display of recent social posts and/or social share buttons.

Sharing data

For more information, please read the Twitter Privacy Statement.

Functional

Name
local_storage_support_test
Expiration
persistent
Function
Load balancing functionality

Marketing/Tracking

Name
metrics_token
Expiration
persistent
Function
Store if the user has seen embedded content

Miscellaneous

Purpose pending investigation

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
complianz_policy_id
Expiration
365 days
Function
Name
_ga
Expiration
Function
Name
_gid
Expiration
Function
Name
_gat
Expiration
Function
Name
_gali
Expiration
Function
Name
WP_DATA_USER_1
Expiration
Function
Name
cmplz_stats
Expiration
365 days
Function
Name
complianz_consent_status
Expiration
365 days
Function
Name
cmplz_marketing
Expiration
365 days
Function
Name
wp-api-schema-modelhttps://www.professionalfloors.co.uk/wp-json/wp/v2/
Expiration
Function
Name
_gat_gtag_UA_180781639_1
Expiration
Function
Name
_grecaptcha
Expiration
Function
Name
cmplz_policy_id
Expiration
365 days
Function
Name
cmplz_functional
Expiration
365 days
Function
Name
cmplz_statistics-anonymous
Expiration
365 days
Function
Name
cmplz_preferences
Expiration
365 days
Function
Name
cmplz_statistics
Expiration
365 days
Function
Name
cmplz_consent_status
Expiration
365 days
Function
Name
cmplz_choice
Expiration
365 days
Function

7. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on “Save preferences”, you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

7.1 Manage your consent settings

You have loaded the Cookie Policy without javascript support. On AMP, you can use the manage consent button on the bottom of the page.

8. Your rights with respect to personal data

You have the following rights with respect to your personal data:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
 

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner’s Office (ICO)).

9. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our websites again.

10. Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

Professional Floors
Unit 2B
Bridge Farm
Rushbrook
Bury St Edmunds
Suffolk
IP30 0BP

United Kingdom
Website: https://www.professionalfloors.co.uk
Email: enquiries@professionalfloors.co.uk
Phone number: 0800 077 6811

This Cookie Policy was synchronised with cookiedatabase.org on 20 December 2020

Get in touch!

Contact us today to discuss your flooring requirements.

Contact Us
Professional Floors
Professional Floors
5.0
Based on 43 reviews
Ed Dimambro
Ed Dimambro
09:37 24 Sep 21
Sam, Liam and Ben visited today and I highly recommend them, very efficient and professional. Pleasure to deal with and won’t hesitate to use them again the future! Thanks guys.
Sophie Isabella
Sophie Isabella
20:47 03 Sep 21
Highly recommend Sam and Ben for carpet fitting. They came out quickly to measure up and give a price and had been back to complete the job within a week. The price was competitive and they came when they said they would. Will definitely use them again after having such a positive experience.
Carole Bland
Carole Bland
20:15 27 Aug 21
About 3 weeks ago we found Professional Flooring on the internet, we needed a carpet supplied and fitted within 2 or 3 weeks. Jeff came with lots of samples and advice about the best carpet for the room. Today the carpet was laid 11 days after ordering. Carpet is beautiful, service amazing and the fitters were excellent ambassadors for the company. I would recommend this company to anyone who would rather use reliable local suppliers than chains.
Ash Board
Ash Board
21:44 15 Jul 21
Fantastic from start to finish. The team came up with a great solution for how to lay a vinyl floor around our fitted kitchen. The end result looks incredible. We really can’t recommend them highly enough.
J. Darren Bullen
J. Darren Bullen
15:58 29 Jun 21
From first call to fitting a fantastic experience. Super professional, polite & friendly, great quality workmanship, tremendous value for money, punctual and customer care focused. Thank you. I will be recommending you to others.

Business Hours

Monday: 9am - 6pm

Tuesday: 9am - 6pm

Wednesday: 9am - 6pm

Thursday: 9am - 6pm

Friday: 9am - 6pm

Saturday: 9am - 2pm

Sunday: CLOSED

Professional Floors Ltd
Unit 2B, Bridge Farm, Rushbrook, Bury St Edmunds, Suffolk, IP30 0BP
Registered Company No: 13140629
Copyright © 2021 Professional Floors. All rights reserved.

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